The saying customer is always right would be a wrong idea. The customer must also be aware of their responsibilities. After all, projects are done for customers . Meeting customer needs is the primary objective of project planning. So, to begin with, we make the first touch and find out about his interests during communication. Arranging a meeting, and from the first meeting we'll get: – A clearer plan of what the project is about and who the client is. – An expectation of time and resources we’re going to need. – A detailed description of the project with its scope The distinctive feature of Crypton Studio is the availability of business analysts who evaluate the project. And also we invite the customer for an interview with the main developer. In project planning, everything must be documented: scope and criteria between customer and project manager. Providing a written agreement is already the responsibility of the customer. Contact us and let’s start working together on your projects! https://crypton.studio